Privacy Policy

ANGEL FLIGHT SOARSTM (AFS) online privacy policy governs personal information
gathered on our Internet sites (

Angel Flight Soars' Commitment to Online Security

Physical, electronic, and managerial procedures have been employed to help to
safeguard the security and integrity of your personal information. ANGEL FLIGHT SOARS
encrypts billing and payment information wherever ANGEL FLIGHT SOARS requests it.
All ANGEL FLIGHT SOARS agents and contractors with access to personal information
obtained on the ANGEL FLIGHT SOARS web sites are also bound to adhere to this policy
as part of their contract with ANGEL FLIGHT SOARS.

Personal Information that AFS May Collect Online

Occasionally, ANGEL FLIGHT SOARS collects personal information online, including
names, postal and email addresses, phone and facsimile numbers, and billing and
payment information. ANGEL FLIGHT SOARS does not knowingly collect or maintain any
personal information from children under the age of 18. In addition, no part of our
sites are designed with the purpose of attracting any person under age 18.

How AFS Uses Personal Information Collected Online

Unless you otherwise consent, we will use your personal information only for the
purpose for which it is submitted, such as to reply to your emails; handle your
comments, questions, and requests for information; process applications for
patients, pilots, and volunteers; and process donations. Our research and other
analytics done to run our business may lead to the publication of aggregate
demographical data but will not result in the reporting or publication of any
personal information provided to us. At certain points where personal information
is collected on our site, there may be a box where you may indicate you would like
to be on a mailing list to receive information about other ANGEL FLIGHT SOARS
programs and services and about ways to support ANGEL FLIGHT SOARS missions. This
election box only appears in places where the department collecting personal
information maintains such lists. At any time you can add or remove your name
from an ANGEL FLIGHT SOARS ongoing list(s) by contacting us
at .

How Your Information May Be Shared

To process a request that ANGEL FLIGHT SOARS assist in the coordination of for a free
flight, ANGEL FLIGHT SOARS mission coordinators may send your information to an
ANGEL FLIGHT SOARS volunteer pilot who will fly the mission, and to an ANGEL FLIGHT SOARS ground volunteer who will assist in ground transportation for the mission. By
requesting a flight mission, you are allowing us to forward your information to the
appropriate ANGEL FLIGHT SOARS participants, including volunteers and other vendors
as needed. Without submission of the requested information, the ANGEL FLIGHT SOARS
will not be able to process your request.
We never sell or rent your personal information.
ANGEL FLIGHT SOARS may also release personal information under the following

Where release is required by law (for example, a subpoena) or regulation or
is requested by a government agency;
 When a medical emergency requires it;
 Where our records indicate a person may be engaged in fraudulent activity
or other deceptive practices that a governmental agency should be made
aware of; or
 To appropriate persons, where your communication suggests possible harm
to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal
information we may have on file, please e-mail us with the new information or your
review request to . Let us also know what led to your
submission of personal information so we may efficiently locate your information.

Computer Tracking and Cookies

Our web sites are not set up to track, collect or distribute personal information not
entered by visitors. Our site logs do generate certain kinds of non-identifying site
usage data, such as the number of hits and visits to our sites. This information is
used for internal purposes by technical support staff to provide better services to

the public and may also be provided to others, but again, the statistics contain no
personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server
and stored on your computer’s hard drive. ANGEL FLIGHT SOARS uses non-identifying
cookies to provide easier site navigation and access to password-protected areas of
the web site. You can still use the ANGEL FLIGHT SOARS sites if your browser is set to
reject cookies. Our cookies do not generate personal data, do not read personal
data from your machine, and are never tied to anything that could be used to
identify you.

AFS Non-Discrimination Policy

ANGEL FLIGHT SOARS’ life-changing community service is available to any individual,
medical agency or healthcare organization for medically stable and ambulatory
patients in medical need. We help patients regardless of their race, gender, or age,
or any other protected status and get them to the care they require and deserve.
Our service area includes those who reside in or are traveling to or through
Georgia, Alabama, Mississippi, North Carolina, South Carolina, and Tennessee.

Problems or Complaints with AFS Privacy Policy

If you have a complaint about ANGEL FLIGHT SOARS compliance with this privacy policy,
you may contact us at  or call (770) 452-7958.